Laptop will not boot

[SisG]

My ho laptop will not boot. When I turn it on I get the hp logo and Preparing Automatic Repairs, then Diagnosing your Pc, then at the Automatic Repair Screen:

Your PC did not start correctly

press restart to restart your pc, …

ive gone through advanced options, nothing worked.

ive pressed esc before the reboot started and gone through all the function key commands-even tried downloading the documents to an external hard drive. Nothing has worked. Any suggestions?

[Echo_Lake]

@SisG

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I understand that you're getting this error "Preparing Automatic Repair" to provide an accurate resolution, I need a few more details:

• Did you make any changes to the settings of your PC prior to the issue?
• When was the last time it worked fine?
• What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.