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Message 1 of 2
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Laptop will not boot

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My ho laptop will not boot. When I turn it on I get the hp logo and Preparing Automatic Repairs, then Diagnosing your Pc, then at the Automatic Repair Screen:

Your PC did not start correctly

press restart to restart your pc, …

ive gone through advanced options, nothing worked.

ive pressed esc before the reboot started and gone through all the function key commands-even tried downloading the documents to an external hard drive. Nothing has worked. Any suggestions?

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended


Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, I understand that you're getting this error "Preparing Automatic Repair" to provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

I am an HP Employee

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