-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Laptop will not boot

Create an account on the HP Community to personalize your profile and ask a question
10-11-2021 06:26 PM
My ho laptop will not boot. When I turn it on I get the hp logo and Preparing Automatic Repairs, then Diagnosing your Pc, then at the Automatic Repair Screen:
Your PC did not start correctly
press restart to restart your pc, …
ive gone through advanced options, nothing worked.
ive pressed esc before the reboot started and gone through all the function key commands-even tried downloading the documents to an external hard drive. Nothing has worked. Any suggestions?
10-14-2021 09:41 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I understand that you're getting this error "Preparing Automatic Repair" to provide an accurate resolution, I need a few more details:
- Did you make any changes to the settings of your PC prior to the issue?
- When was the last time it worked fine?
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee