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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Laptop won't turn on at all!

Create an account on the HP Community to personalize your profile and ask a question
11-24-2017 09:31 PM
11-25-2017 03:51 AM
Hi
Some of this you have no doubt already tried.
Turn the computer over, look for a battery compartment door to determine if your computer has a removable battery or not. If you see a battery compartment door, your computer has a removable battery. Remove the battery, press and hold the power button for 15 seconds, reinsert the battery into the compartment, and then continue to the next step.
If you do not see battery compartment door, your computer does not have a removable battery. For most notebooks with non-removable batteries, press and hold the power button for 15 seconds to complete the reset, and then continue to the next step.
ENVY 17 2D/3D and ENVY 15-3000 series: Press and hold the power and the Beats buttons for 8 to 10 seconds, Folio 13: Press and hold the power button for 8 to 10 seconds.
ENVY 14 SPECTRE: Press and hold the power and the Mute buttons (on the right side of the palm rest) for 8 to 10 seconds.
EliteBook Folio 1040 G1/G2: Press and hold the power and the Mute buttons at the same time for 15 seconds or until the computer restarts.
BIOS recovery for most Laptops, as a last resort...
WinKey + B + PWR for 1 second.
WinKey + V + PWR for 1 second.
11-25-2017 08:36 AM
https://www.lifewire.com/fix-a-computer-that-shows-no-sign-of-power-2624442
After giving up last night and then trying again this morning, I removed all power and held the power button for 30 seconds. Then only plugged in the cord, then listened for a squealing, power sound or nothing. It actually powered on!! I am so relieved! I am not sure what exactly was going on but that was not cool at all. Thank you for your quick reply and help in the process.