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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Locked in preparing Automatic Repair

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07-18-2025 08:40 AM
Hi @DDDiva,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
Thanks for reaching out. The issue you're describing — HP PC stuck in a “Preparing Automatic Repair” loop — is a Windows startup problem. It usually indicates a problem with the system files, boot configuration, or hardware. Here's how to troubleshoot it step by step:
Step 1: Perform a Hard Reset
- Turn off the PC completely.
- Unplug the power cable and remove the battery (if removable).
- Hold the power button for 15 seconds.
- Reconnect the power and try turning it on again.
Step 2: Boot into Recovery Mode
If the loop continues:
- Turn on the PC and force shut down (hold the power button) as soon as the HP logo appears.
- Repeat this 3 times — Windows should enter Recovery Mode.
- On the Choose an option screen, select:
- Troubleshoot > Advanced options > Startup Repair
Step 3: Use Command Prompt to Repair Boot Files
If Startup Repair fails:
- Go to Advanced options > Command Prompt
- Type the following commands one by one:
bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd
3. Restart your PC.
Step 4: System Restore (if enabled)
If you had System Restore enabled:
- Go to Advanced options > System Restore
- Choose a restore point before the issue started
Step 5: Reset the PC (Last Resort)
If nothing works:
- Go to Troubleshoot > Reset this PC
- Choose Keep my files (if you want to preserve personal data)
I hope this helps.
Take care, and have an amazing day!
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Regards,
VikramTheGreat