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HP Recommended
HP 15 - bs034nv Laptop (Core i7 7500U/6 GB/256 GB/Radeon 530 4 GB)
Microsoft Windows 10 (64-bit)

Hello, I have a HP laptop HP Laptop 15-bs0xx and with product number 3CE36EA#AB7.

My charger AC was broken where I could find a compatible one?

Thanks in advance.

Marina

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Your Maintenance and Service Guide shows part number for power adapter in various wattages .Also shows power cord used in different countries. If you only need the adapter just use the part number for adapter and do an online search. 

http://h10032.www1.hp.com/ctg/Manual/c05493257

Amazon is usually a good source of adapters.

https://www.amazon.com/Hewlett-Packard-710413-001-power-supply/dp/B00P76GIDK

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

2 REPLIES 2
HP Recommended

Your Maintenance and Service Guide shows part number for power adapter in various wattages .Also shows power cord used in different countries. If you only need the adapter just use the part number for adapter and do an online search. 

http://h10032.www1.hp.com/ctg/Manual/c05493257

Amazon is usually a good source of adapters.

https://www.amazon.com/Hewlett-Packard-710413-001-power-supply/dp/B00P76GIDK

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

Dear Cheryl thank you for the reply.

Greetings

Marina

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