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HP 255 15.6 inch G10 Notebook PC (78U77AV)

Hello.

 

I need the file to correct an Unknown device issue.  The device id is ACPI\VEN_HPIC&DEV_0003.  I've looked all over to find it but can't find a simple download site. I found driveridentifer- setup.exe but Guardio found it was virus infected.

 

Any help is greatly appreciated. 

 

Thank you,

Tony P.

1 ACCEPTED SOLUTION

Accepted Solutions
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4 REPLIES 4
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Hi, Tony:

 

You need this driver for that device:

 

HP 255 15.6 inch G10 Notebook PC Software and Driver Details

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Thank you very much!

 

That file was it.

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You're very welcome. 

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That hardware ID corresponds to the HP Application Enablement service. Skip third-party sites—download the official "HP Software Framework" or run HP Support Assistant directly from HP’s site to install it safely. 

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