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- Notebook Operating System and Recovery
- Re: Looking for the file to fix the unknown device error in ...

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09-23-2026 02:56 PM
Hello.
I need the file to correct an Unknown device issue. The device id is ACPI\VEN_HPIC&DEV_0003. I've looked all over to find it but can't find a simple download site. I found driveridentifer- setup.exe but Guardio found it was virus infected.
Any help is greatly appreciated.
Thank you,
Tony P.
Solved! Go to Solution.
Accepted Solutions
09-23-2026 03:02 PM
Hi, Tony:
You need this driver for that device:
HP 255 15.6 inch G10 Notebook PC Software and Driver Details
09-23-2026 03:02 PM
Hi, Tony:
You need this driver for that device:
HP 255 15.6 inch G10 Notebook PC Software and Driver Details