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‎02-26-2025 01:42 PM

HP Recommended
Product: HP Chromebook 14 inch 14a-na1000 (323Q5AV)

Our Chromebook has been lost and we are trying to find ways to locate it. Any information that anyone can provide would be useful.

I have tried family link, with no luck. Other than that, I have no other way of locating the lost Chromebook

Category:
1 person had the same question
1 REPLY 1

‎03-03-2025 04:37 PM

HP Recommended

Hi @Reesecurrie,

 

Welcome to the HP Support Community! 

 

I'm sorry to hear that your Chromebook has been lost. I want to inform you that HP does not track or recover lost or stolen devices, nor does warranty coverage include replacements for lost products. I recommend reaching out to your local law enforcement for assistance. Additionally, if you had any tracking or security features enabled, such as Google’s ‘Find My Device,’ you might want to check if it can provide any location details.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

I'm an HP Employee.


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