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‎12-25-2019 12:36 PM

HP Recommended
Product: Pavillion

My computer restarted  and when I went to sign in it had signed me into a temporary  account. I then restarted and then signed into my account. It is then I realized all of my files are missing.  Everything seems to have  restarted. All stored Passwords are gone as well.  I did notice the recovery drive is full.

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1 REPLY 1

‎12-26-2019 07:46 AM

HP Recommended

@Atozmom 

The Recovery drive is supposed to be full -- as that contains the compressed Windows image and HP utilities needed to restore your PC to factory settings -- and has nothing to do whatsoever with your personal settings or files.



I am a volunteer and I do not work for, nor represent, HP
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