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HP Recommended
Pavilion dv6 Notebook PC
Microsoft Windows 7 (64-bit)

My notebook will not go on line anymore for some reason. I was going to reinstall the Wondows software but can't find the disk. I have had the Notebook for several years now so the DVD could be anywhere. I was wondering how I could get a copy of my original disk.

 

ID 00359-OEM-8992687-00010

 

I have moved and changed internet providers a couple of times since I registered. So I can't remember the email address and password  I registered under.

 

Thank you for any help you are able to give me.

 

Chuck95811

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Chuck95811,

 

Please order recovery Media from the below link : 

http://support.hp.com/us-en/mediaorder/hp-pavilion-dv6-6c00-entertainment-notebook-pc-series/5191856...

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

View solution in original post

3 REPLIES 3
HP Recommended

Hello @Chuck95811,

 

Please order recovery Media from the below link : 

http://support.hp.com/us-en/mediaorder/hp-pavilion-dv6-6c00-entertainment-notebook-pc-series/5191856...

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

HP Recommended

Thanks for your quick response on this. 

HP Recommended

@Chuck95811,

 

 

You're very Welcome !!

 

 

 

 

 

 

All the Best !!   Thanks for being a member!

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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