Lost dual-layer recovery DVD's for Win 8 x64

[armyjr55]

I lost my custom-recorded dual-layer recovery DVD"s for my HP Envy Ultrabook 4 (HP ENVY 4-1117nr, Windows 8 Home, x64). Any possibility that the HP US Factory service center would still have the recovery image in an archive that an HP Smart Friend Tech Support person could download to my machine and walk me through the process of recording it onto a 32-gigabyte USB flash drive?

[Paul_Tikkanen · Accepted solution]

Hi:

Here is how you can make your own W8.1 installation media, and use the W8 product key in your notebook's BIOS to activate it.

Install W8.1 by creating the Microsoft installation media, using another Windows PC, if yours is not working...You want W8.1 64 bit.

https://www.microsoft.com/en-us/software-download/windows8ISO

If you are asked to enter a product key during the installation process, use this generic key.

This is the generic key for W8.1 'Standard.'

334NH-RXG76-64THK-C7CKG-D3VPT

If you had to enter the generic key, manually change the generic product key to the W8 key in your PC's BIOS in the PC settings menu.

After you get W8.1 installed, and you had to manually enter the W8.1 generic product key, you will need to run the free utility I zipped up and attached below, that will show you show the W8 product key in your PC's BIOS.

I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or USB flash drive so it is bootable.

Then you can install the available drivers and software from your PC's support page.

https://support.hp.com/us-en/drivers/selfservice/HP-ENVY-4-Sleekbook/5296023/model/5322674

Otherwise, you can order W8 recovery media for your notebook from this vendor at the link below.

http://www.computersurgeons.com/p-23386-windows-8-64-bit-usb-recovery-kit-710641-004-for-hp-envy-ult...