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- Re: Low volume after recent windows 10 update

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04-28-2017 09:56 AM
After a recent windows 10 update, I noticed that my speaker volume is lower than usual. Is there any way to fix this?
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Accepted Solutions
04-28-2017 10:02 AM
Hi:
The latest W10 update messed up the audio in almost every one of my HP business desktops and notebook PC's.
I had to reinstall the audio drivers to get everything to work right.
Two of my PC's do not have W10 audio driver support.
For my HP 350 business notebook, I had to reinstall the W8.1 IDT audio driver, which restored normalcy.
For my HP dc7800 business desktop, I had to reinstall the W7 Soundmax audio driver, which restored normalcy.
Your notebook does not have W10 audio drivers either.
So, here are two recommendations for drivers I have...
First, create a system restore point in case these drivers make a bad situation worse, and then you can revert to your current status.
Then reinstall the W8.1 audio driver from your notebook's support page and restart the PC
This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59620.exe
If that doesn't fix the problem, try this IDT audio driver from a newer model notebook (15t-j100) that has the Beats Audio.
Install and restart the PC.
This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.
6.10.6491.0 Rev. Sep 30, 2013
04-28-2017 10:02 AM
Hi:
The latest W10 update messed up the audio in almost every one of my HP business desktops and notebook PC's.
I had to reinstall the audio drivers to get everything to work right.
Two of my PC's do not have W10 audio driver support.
For my HP 350 business notebook, I had to reinstall the W8.1 IDT audio driver, which restored normalcy.
For my HP dc7800 business desktop, I had to reinstall the W7 Soundmax audio driver, which restored normalcy.
Your notebook does not have W10 audio drivers either.
So, here are two recommendations for drivers I have...
First, create a system restore point in case these drivers make a bad situation worse, and then you can revert to your current status.
Then reinstall the W8.1 audio driver from your notebook's support page and restart the PC
This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59620.exe
If that doesn't fix the problem, try this IDT audio driver from a newer model notebook (15t-j100) that has the Beats Audio.
Install and restart the PC.
This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.
6.10.6491.0 Rev. Sep 30, 2013
08-01-2019 08:27 AM
Hello,
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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