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HP Recommended
HP ProBook 450 G8 Notebook PC (1A893AV)
Microsoft Windows 10 (64-bit)

[US] I'm install the OS with MDT (WDS) and push all driver form HP Driver Packs (64-bit).

The "HP ProBook 450 G8 Netbook PC" (P/N=59T38EA#ABF) driver for "intel Higt Definition Audio" is missing ; i find the "inf" file with the VEN_8086&DEV_2812&SUBSYS_8086101, but the manuel install failed. It is an audio component of the intel graphics card and no INF wants to load. 

 

Do you have an idea? for a complete installation via offline?

--

[FR] 

J’installe le système d’exploitation avec MDT (WDS) et pousse tous les pilotes en tant que packs de pilotes HP (64 bits).

Le pilote "HP ProBook 450 G8 Netbook PC" pour « intel Higt Definition Audio » est manquant; Je trouve le fichier « inf » avec le VEN_8086&DEV_2812&SUBSYS_8086101, mais l’installation manuelle échoue. C’est un composant audio de la carte graphique intel et aucun INF ne veut se charger.

 

Vous avez une idée ? pour une installation complète via hors ligne ?

9 REPLIES 9
HP Recommended

Hello @GOWAP 

 

Please tell me the full product name and product number (p/n) of your notebook.

You will find this information on the back of your notebook printed in small alphanumeric letters.

( Please note: Do not post serial number (s/n), It's not allowed in public ! )


best regards

---

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HP Recommended

Ordinateur portable HP ProBook 450 G8 ; P/N=59T38EA#ABF

HP Recommended

Hello @GOWAP 

 

(1) Open windows device manager. Right click on the audio device to uninstall it and confirm.

" Ouvrez le gestionnaire de périphériques de Windows. Faites un clic droit sur le périphérique audio pour le désinstaller et confirmez "

( Do NOT REBOOT ! )

Ne pas redémarrer "

ub6424_0-1656578158884.png

 

(2) Install audio driver

Realtek HD Audio Driver

15.9282.6815.64 Rev.N455.8 MBDec 28, 2021Download

 

(3) Reboot and test again ...

" redémarrer et test encore une fois ... "

 

Please report your results

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

HP Recommended

[EN] The installation you propose is to use the "install.cmd" script. In the WDS/MDT installation?
What is the INF file to use for automatic driver installation?

 

[FR] L'installation que vous proposez est d'utiliser le script "install.cmd". Dans l'installation WDS / MDT ?
Qu'elle est le fichier INF à utiliser pour l'installation automatique du pilote ?

 

drive_audio_inconnu.png

drive_audio_pilote-refusé.png

HP Recommended

Hello @GOWAP 

 

No, just uninstall the driver and run the exe file, do not unzip it!

" Non, il suffit de désinstaller le pilote et d'exécuter le fichier exe, sans le décompresser ! "

Realtek HD Audio Driver

15.9282.6815.64 Rev.N455.8 MBDec 28, 2021Download

 

Please report your results

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

HP Recommended

Hello

 

I always use .INF to install driver or taking the single softpaq , where there must be the INF file, or taking the ful ldriver pack from this page: https://hpia.hpcloud.hp.com/downloads/driverpackcatalog/HP_Driverpack_Matrix_x64.html

 

running the install.cmd available in almost every softpaq is another way to install a driver.

 

I often extract the driver pack , or I create a driver pack by myself (using HP Image Assistant or HP CLient Management Script Library) than , with all softpaq extracted, I just install all driver using : pnputil.exe /add-driver *.inf /subdirs /install

 

In any case you must be able to install the audio driver using the inf file with WDS/MDT.  INF file MUST be there otherwise the driver will not install even in manual mode. without INF file it's impossible to install a driver. I can tell this after 40 years of experience and 30 years installing Windows (since Windows 3.1).

 

bye

HP Recommended

Dans ce cas précis, cela ne fonctionnement pas. Il y a d’autre cas ou il faut installer les pilotes dans une ordre précis, c’est le cas pour les tablettes Elitepad G2. Donc, se n’est pas un problème d’expérience.

HP Recommended

Hello @GOWAP 

 

So, is your problem solved ?

 

Please report your results

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

HP Recommended

Si j'installe le pilote de la carte graphique à partir de l'EXE, le matériel est correctement associé à un pilote.

Cela m'oblige de mettre le pack "Graphics" complet dans WDS/MDT.

Il y a donc une dépendance à quelque chose qui n'est pas un simple INF.

 

Je viens de redéployer un ProBoot 450 G8 avec l'injection de ce GROS pilot "Graphics" et je n'ai plus d'anomalie.

 

Il y a vraiment quelque chose de particulier pour de périphérique.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.