Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-13-2019 03:21 PM

HP Recommended
Product: Probook 6550b (WD704ET#ABU)
Operating System: Microsoft Windows 7 (64-bit)

Need Original Microsoft Operating System Window 7 Professional x64 ISO so I could reinstall my operating system to original state.

 

@HP SUPPORT:PS:

Me requesting this is ridiculous in so many ways,

Went to MS entered my Product Key, and MS said go to your Manufacturer and get it from them (in translation *uck*ff my site).

Then went to HP support and tried several thousand times to enter my serial number without success. HP site is blocking with busy rotating icon that never ends (another one FO). Also registration of product fails (Error 500) (another one FO). There is no Document on whole site that officially gives links to ISO images so that us (buyers) of Laptop's could reinstall our OS's with original OS ISO images (yet another one FO). Finally somehow managed to enter product page for my Laptop (had to change language to gb-EN in order for my product page to display the list of software available to me !???) and of course there is no Window Operating System ISO image for my product which I have bought (so and yet another one FO).

Read I do not how many posts on subject from people requesting Windows 7 original ISO for their Laptops, that they (we) have bought (Gave money to HP), in order to use now their (mine) owned product, where support is providing links to unchecked sites and non-official copies of Windows Operating System (Are you kidding me?!!!).

And this is HP support site?
And you want me to buy something from you in future and recommend you to my colleagues and friends!?

1 REPLY 1

‎03-13-2019 03:26 PM

HP Recommended

@nbozovic

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.