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‎08-25-2019 12:02 PM

HP Recommended
Product: 3TU24PA#ACJ.
Operating System: Microsoft Windows 10 (64-bit)

I have this HP Laptop HP 348 G4, with pre-installed Windows 10 Pro 64Bit, some one in office accidentally formatted the laptop and removed the Hard Disk partion's too. Now i need to have the bootable media to restore the OS on laptop. from where i can down load the media. please not the atop does not have any windows sl# sticker, except windows 10 sticker at the bottom.

Please help.

 

1 REPLY 1

‎08-25-2019 12:37 PM

HP Recommended

Hi:

 

The windows product key is in the BIOS.  You won't need it to reinstall W10.

 

Use the cloud recovery client to create W10 installation media.  You will need a 32 GB USB flash drive for that.

 

Here is an info link for how to use the cloud recovery client utility.

 

https://support.hp.com/in-en/document/c06162205

 

Or you can reinstall W10 by using the Microsoft media creation tool and an 8 GB USB flash drive to reinstall W10.

 

https://www.microsoft.com/en-us/software-download/windows10

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