Message Warning Sure Start Recovery

[SwissRocket]

Hi Thibaud

Just a friendly reminder for the BIOS Version, and other information if you have. 🙂

We use win 10 enterprise 1909 64-bit.  We have spent days with HP on this support case, since they say we are the only customer having this and because we have an own customized image, which 100 % of all other companies have, too..

Thank you in advance,

SR

[thibaudck]

Hi,

My Windows version is win 10 Enterprise 10.0.19042 Build 19042.(20H2)

I did the upgrade to the 20H2, but the message was already gone after drivers update

The Bios version i get on the laptop is S70 ver.01.03.02 11/04/2020,

The one on HP support

   (S70,S73)

Version:

01.03.02 Rev.A

Operating systems:

Windows 10 (64-bit)

Release date:

Nov 13, 2020

i joined you as well some pictures about last drivers i installed, hope it will help !

1234

[LoganIT]

Did any one fine solutions for this

Facing the same issue..

In Zbook furry 17 G7

[SwissRocket]

Hi LoganIT

It seems we finally could solve the issue. I also tried FeatureUpgrade to 2004 and all Microsoft Updates from Windows Update which did not help. 

HP found out that we hat a device (driver)  installed on the Elitebook 840 G7 called "Synaptics SMBus Driver" .  

I checked our driver repository and it seems HP has published this driver in summer 2020, but then removed after at least by mid of August. I had downloaded this driver on the HP EB 840 G7 drivers web page, but now this SP105596.exe is nowhere in the drivers page. 

Also when you go to HP FTP repository you will find the CVA or HTML where the corresponding system(s) is only an "HP 15 Omen laptop" , consumer device. 

Disabling or removing the device (then also remove driver from driver store) would help, but not confirmed by HP yet. 

[NVALLM]

Always the same issue with ZBook Firefly 14 G7. I have installed the last bios but nothing change.

Does no one have a solution?

[NVALLM]

Finally I think the last bios update resolve the problem for my ZBook Firefly 14 G7