Microsoft tell me I need an up date my BIOS to run win 10

[t_H_2--__]

I am having very serious latency problems.

HP say they do not have any up dates for my old BIOS  01/04/2010.

Any help would be appreciated.

[WAWood]

@t_H_2--__ 

Latency is NOT related to the BIOS version -- as I have an old DV6 running Windows 10 with the original BIOS from years ago and it has no latency issues.

Microsoft, like usual, is pushing BIOS updates as the "miracle cure" and like usual, is providing you misleading information.

This issue is often due to a failing drive.

So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.

If your PC is new enough to support UEFI, you can use these steps to test the HDD (Hard Disk Drive): http://support.hp.com/us-en/document/c00439024

If not, to check the HDD you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.

If the drive checks out OK, then report that and I can provide you options for reinstalling Windows on your PC.

Please note that if your model has an SSD instead of an HDD, these diagnostics might not work properly.

[t_H_2--__]

Many thanks for the quick response.

I followed your instructions and ran the two checks both came back as OK.  But when I restarted it it did go to blue screen after about 5mins and then rebooted ok.

Not sure what to try next?

Kind regards,

Tim