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‎12-11-2016 12:34 PM

HP Recommended
Product: HP Elitebook 820 G3
Operating System: Microsoft Windows 7 (64-bit)

I'm looking for a specific driver for a unknown device with its hardware ID: ACPI\HPQ6007 *HPQ6007

 

I did a quick search, and it's related to bluetooth driver which I have already installed. But it still shows unknown device.

 

Would appreciate your help in resolving this.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-11-2016 12:45 PM

HP Recommended

Hi:

 

You need this driver for that device.  It is not related to the bluetooth radio.

 

Receives notifications from the integrated accelerometer and automatically parks the hard drive to reduce the risk of damage if the PC is accidentally dropped. 

 

ftp://ftp.hp.com/pub/softpaq/sp77501-78000/sp77869.exe

View solution in original post

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3 REPLIES 3

‎12-11-2016 12:45 PM

HP Recommended

Hi:

 

You need this driver for that device.  It is not related to the bluetooth radio.

 

Receives notifications from the integrated accelerometer and automatically parks the hard drive to reduce the risk of damage if the PC is accidentally dropped. 

 

ftp://ftp.hp.com/pub/softpaq/sp77501-78000/sp77869.exe

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‎12-11-2016 12:54 PM

HP Recommended

Son of a gun. That did the trick.

 

I didn't install it, because I recalled that I didn't see it in Windows 10 so I figured it wasn't needed for Win 7.

 

Thank you, and thank you for your help!!!

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‎12-11-2016 01:00 PM

HP Recommended

You're very welcome.

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