Missing Drivers

[Ar713]

Hello,

I am looking for device drivers with the following names and hardware IDs.
Base System Device
PCI\VEN_197B&DEV_2392&SUBSYS_161C103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_161C103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880


PCI Serial Port
PCI\VEN_8086&DEV_1C3D&SUBSYS_161C103C&REV_04
PCI\VEN_8086&DEV_1C3D&SUBSYS_161C103C
PCI\VEN_8086&DEV_1C3D&CC_070002
PCI\VEN_8086&DEV_1C3D&CC_0700

Unknown Device
ACPI\VEN_HPQ&DEV_0004
ACPI\HPQ0004
*HPQ0004

Unknown Device
USB\VID_138A&PID_003C&REV_0086
USB\VID_138A&PID_003C

Thanks!
-Ar713

[CherylG]

HP did not release Win 10 drivers for your model. You should be able to use these.

JMicron Media Card Reader Driver

ftp://ftp.hp.com/pub/softpaq/sp60501-61000/sp60769.exe

Intel Management Engine Interface (MEI) Driver

ftp://ftp.hp.com/pub/softpaq/sp72001-72500/sp72045.exe

Validity Fingerprint Sensor Driver

ftp://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

3D Drive Guard:

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

[Ar713]

Thanks!

I am still getting an error for the PCI Serial port.
PCI\VEN_8086&DEV_1C3D&SUBSYS_161C103C&REV_04
PCI\VEN_8086&DEV_1C3D&SUBSYS_161C103C
PCI\VEN_8086&DEV_1C3D&CC_070002
PCI\VEN_8086&DEV_1C3D&CC_0700

all others are solved.

When i installed the MEI driver, I got a fatal error. So I tried it again and it worked. I wanted to post the logs but the message is too long. Is there a  way to post it? If so, is it helpful?

Thanks again!

[CherylG · Accepted solution]

Visit Windows Update Catalog:

 http://catalog.update.microsoft.com/v7/site/Home.aspx

 Search for "VEN_8086&DEV_1C3D"

[Ar713]

Thank you thank you thank you!

I am able to use the update catalog site to get multiple drivers you are awesome! thanks!

[Ar713]

now im missng the following drivers for the same model and OS

USB\VID_03F0&PID_231D&REV_0306
USB\VID_03F0&PID_231D

Thanks for your time.

AR713

Edit: So i went to the microsoft update catalog and searched VID_03F0 and downloaded the HP Inc. - Enterprise WSD Multi-Function Printer, Other hardware - HP Printer (BIDI) driver. I tried to update driver software to that but device manager determined that the best driver was installed. So i backed up driver to USB and uinstalled and then scanned for hardware changes and it picked up generic bluetooth adapter and Microsoft Bluetooth enumerator.

In both devices it says
Device USB\VID_03F0&PID_231D\6&299c7bb&0&6 requires further installation.
Device BTH\MS_BTHBRB\7&5104411&1&1 requires further installation.

But the exclamation is gone, so that's good. Anyone know about the further installation stuff?

Thanks!