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‎04-12-2017 04:56 PM

HP Recommended
Product: EliteBook 8460w
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I am looking for device drivers with the following names and hardware IDs.
Base System Device
PCI\VEN_197B&DEV_2392&SUBSYS_161C103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_161C103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880


PCI Serial Port
PCI\VEN_8086&DEV_1C3D&SUBSYS_161C103C&REV_04
PCI\VEN_8086&DEV_1C3D&SUBSYS_161C103C
PCI\VEN_8086&DEV_1C3D&CC_070002
PCI\VEN_8086&DEV_1C3D&CC_0700

Unknown Device
ACPI\VEN_HPQ&DEV_0004
ACPI\HPQ0004
*HPQ0004

Unknown Device
USB\VID_138A&PID_003C&REV_0086
USB\VID_138A&PID_003C

Thanks!
-Ar713

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-17-2017 01:33 PM - edited ‎04-17-2017 01:33 PM

HP Recommended

 

Visit Windows Update Catalog:

 http://catalog.update.microsoft.com/v7/site/Home.aspx

 

 Search for "VEN_8086&DEV_1C3D"

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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5 REPLIES 5

‎04-12-2017 05:25 PM

HP Recommended

 

HP did not release Win 10 drivers for your model. You should be able to use these.

 

JMicron Media Card Reader Driver

ftp://ftp.hp.com/pub/softpaq/sp60501-61000/sp60769.exe

 

Intel Management Engine Interface (MEI) Driver

ftp://ftp.hp.com/pub/softpaq/sp72001-72500/sp72045.exe

 

Validity Fingerprint Sensor Driver

ftp://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

 

3D Drive Guard:

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎04-17-2017 01:06 PM

HP Recommended

Thanks!

I am still getting an error for the PCI Serial port.
PCI\VEN_8086&DEV_1C3D&SUBSYS_161C103C&REV_04
PCI\VEN_8086&DEV_1C3D&SUBSYS_161C103C
PCI\VEN_8086&DEV_1C3D&CC_070002
PCI\VEN_8086&DEV_1C3D&CC_0700

all others are solved.

When i installed the MEI driver, I got a fatal error. So I tried it again and it worked. I wanted to post the logs but the message is too long. Is there a  way to post it? If so, is it helpful?

Thanks again!

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‎04-17-2017 01:33 PM - edited ‎04-17-2017 01:33 PM

HP Recommended

 

Visit Windows Update Catalog:

 http://catalog.update.microsoft.com/v7/site/Home.aspx

 

 Search for "VEN_8086&DEV_1C3D"

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎04-17-2017 02:28 PM

HP Recommended

Thank you thank you thank you!

I am able to use the update catalog site to get multiple drivers you are awesome! thanks!

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‎04-19-2017 01:28 PM - edited ‎04-19-2017 01:58 PM

HP Recommended

now im missng the following drivers for the same model and OS

 

USB\VID_03F0&PID_231D&REV_0306
USB\VID_03F0&PID_231D

 

Thanks for your time.

AR713

 

Edit: So i went to the microsoft update catalog and searched VID_03F0 and downloaded the HP Inc. - Enterprise WSD Multi-Function Printer, Other hardware - HP Printer (BIDI) driver. I tried to update driver software to that but device manager determined that the best driver was installed. So i backed up driver to USB and uinstalled and then scanned for hardware changes and it picked up generic bluetooth adapter and Microsoft Bluetooth enumerator.

In both devices it says
Device USB\VID_03F0&PID_231D\6&299c7bb&0&6 requires further installation.
Device BTH\MS_BTHBRB\7&5104411&1&1 requires further installation.

But the exclamation is gone, so that's good. Anyone know about the further installation stuff?

Thanks!

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