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‎03-11-2021 08:04 PM

HP Recommended
Product: HP Pavilion dv6 3225dx
Operating System: Microsoft Windows 10 (64-bit)

Yesterday morning i turned on my laptop to start working and got a message "missing OS" when i tried to reinstall Windows 10 from the CD/DVD drive i selected Windows 10 64 bit version, and no matter what i did it would nor allow me to proceed with the install, i ran ever test under the blue moon one can possible think of and nothing would work, so i decided to see if it would install windows 10 32 bit version and to my amazement it worked, however my laptop is still running well and i get error message all related around the fact that i am missing the 64 bit version, the other problem is most ever piece of software i own is geared toward running on a 64 bit system.  does anyone out here in HP world have and suggestion to offer up as to how i can repair whatever is wrong with hard drive to it will accept the installation of my windows 10 PRO 64 bit.  when i say i have tired and read about everything i can think of that is exactly what i mean so whatever assistance i can get please bring it on.  wipe clean and reformat the hard drive anything but i got to make this work i have already lost 3 day and i work from home. Thank you all very much and know it will be greatly appreciated

 
4 REPLIES 4

‎03-12-2021 10:46 AM

HP Recommended

@JEFFREYS2 

This a very odd situation -- as I have an older DV6 laptop and am, and have been, running 64-bit Windows 10 on it for YEARS now without any issues.  I can think of no reason why you should be encountering these problems trying to install a 64-bit version of Windows.

 

What exactly are the error messages you are seeing when these installs fail?



I am a volunteer and I do not work for, nor represent, HP
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‎03-12-2021 12:08 PM

HP Recommended

it gives me the error code 0x0x8007025D which is an install error 

i am doing a sfc/scannow on the C: drive to see if there are any errors.

there might be some corrupt registry files or something

 

it found corrupt files and successful repaired them 

 
 
 
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‎03-12-2021 01:19 PM

HP Recommended

i did the scan disk and repair and still no different every disk check and scan I do all come back as saying that all is good PASSED

 

i dont know about to take a sledge hammer to it 

 
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‎03-12-2021 03:52 PM

HP Recommended

@JEFFREYS2 

This error means the installation media is corrupted -- it has nothing to do either with the current Windows installation or with your drive.

 

Basically, you have to make new installation media.



I am a volunteer and I do not work for, nor represent, HP
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