• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Notebook 255 G4
Microsoft Windows 10 (64-bit)

Hi there,

I've installed fresh copy of windows 10 on my laptop and all drivers i could find on your support page, and there is still 1 device that doesn't have drivers....

I have to say that i had problems installing graphic drivers (it failed to install 2 times or so, i reinstalled em and now everything works fine).

I also have to say that i downloaded graphics card drivers from official AMD website, i used auto detect feature they provide.

I'll attach screenshot so you can see and maybe find what's problem...

Capture.PNG

 

I hope you can help me out here, thanks 🙂

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Take a look at this

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Missing-Unknown-device-Driver-...


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.

View solution in original post

6 REPLIES 6
HP Recommended

Take a look at this

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Missing-Unknown-device-Driver-...


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
HP Recommended

Thanks for replying, i've readed that post and i wondered if that same driver is compatibile with my device cause my device is 255 g4 and his is HP Probook 455 G2 G6W44EA

HP Recommended

Hi, @SegaSrbin 

 

Yes, that driver will work for your model too.

 

 

HP Recommended

Thanks guys, you really helped me,  you saved a few hours of my time here 🙂

HP Recommended

You're very welcome.

HP Recommended

You are welcome.  Glad to help


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.