cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 2
Message 1 of 14
152,347
Flag Post

Solved!

Missing Unknown device Driver ACPI\ASD0001\2&DABA3FF&1

HP Recommended
HP Probook 455 G2 G6W44EA
Microsoft Windows 10 (64-bit)

Hi,

 

I've just updated my laptop to Windows 10 and this driver is missing.

 

I would be grateful for ny help in finding it.

 

Thanks

13 REPLIES 13
Highlighted
Level 20
Level 20
119,757 109,937 17,510 26,775
Message 2 of 14
Flag Post
HP Recommended

Hi:

 

See if the driver I zipped up and attached below works for you...

 

Unzip the file to its folder.  Do not do anything with the files in the folder.

 

Go to the device manager and click on the ASD device needing drivers.

 

Click on the driver tab.  Click on Update Driver.  Select the Browse my computer for driver software option and browse to the driver folder you unzipped.  Make sure the Include Subfolders box is checked and see if the driver installs that way.

 

Then reboot.

 

 

Highlighted
Author
New member
2 1 0 2
Message 3 of 14
Flag Post
HP Recommended

Thanks. I've installed that and the unknown device has disappeared but I'm not sure what the driver was for ?

Highlighted
Level 20
Level 20
119,757 109,937 17,510 26,775
Message 4 of 14
Flag Post
HP Recommended

You're very welcome.

 

I believe it is part of the graphics subsystem.

 

 

Highlighted
New member
6 4 0 0
Message 5 of 14
Flag Post
HP Recommended
Product Name: HP Notebook - 15-af122ur 
Operating System: Microsoft Windows 10 (64-bit)
 
Thank you! I installed this driver. The device is discovered.
0 Kudos
Highlighted
Level 20
Level 20
119,757 109,937 17,510 26,775
Message 6 of 14
Flag Post
HP Recommended

You're very welcome.

Highlighted
New member
1 1 0 0
Message 7 of 14
Flag Post
HP Recommended
Thanks for the solution, its so simple.
but what does the driver really do?
0 Kudos
Highlighted
New member
1 1 0 0
Message 8 of 14
Flag Post
HP Recommended

Your solution worked for me as well. Thank you.

0 Kudos
Highlighted
New member
4 3 0 0
Message 9 of 14
Flag Post
HP Recommended

the reply you got also helped me with the same problem

 

but there's another problem, under Win 10 the fingerprint scanner doesn't work. Does your work, and if so can you say how you got it to work, please?

 

Thanks

0 Kudos
Highlighted
Level 8
Level 8
796 446 37 254
Message 10 of 14
Flag Post
HP Recommended

Also helped with solution in the HP Forum for Spanish:

 

Thanks @Paul_Tikkanen

 

>> http://h30467.www3.hp.com/t5/Hardware-para-notebooks/Al-actualizar-a-Windows-10-aparece-que-falta-un...

 

Thanks,

 

ferRX.

.
@ferRX / I am a volunteer posting answers on my own time.
0 Kudos
Tags (1)
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation