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06-22-2025 12:37 PM
Hello.My PC won't display anything anymore. It's running but stays on the home screen.I have an error code displayed on my PC.Short DST check of the hard drive/SSD. FailureFailure ID:OGFCXL-91KCMD-GXPQRA-60X603Product ID: 1EF99EA
06-24-2025 09:42 AM
@Yub44, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding a failure ID that is being displayed!
We're thrilled to have the opportunity to assist you and provide a solution.
Could you please double-check the Failure ID you provided? The one you shared — OGFCXL-91KCMD-GXPQRA-60X603 — doesn't appear to be valid in our system. It's possible there might be a small typo.
Kindly re-run the diagnostics and share the updated Failure ID so I can assist you further.
Hope this helps!
Take care, and have an amazing day!
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Regards,
ZOEY7886
I am an HP Employee