Multiple BDOD's each one with a different error

[greekneb]

So for the past months my Laptop has been having a Blue Screen Of Death, at least once a week! 

The 2 error codes I managed to write down were "Hypervisor error" and "lrql not less or equal". 

Here is what I have attempted so far, to solve it:

-Reinstall windows 10 (kept the files)

-Install windows 11 (kept the files) 

-Uninstalled and reinstalled graphic drivers (multiple times)

-Did the hp memory diagnostic (came back clean)

-Deleted every questionable program installed 

-I tried to update BIOS but couldn't find an update for them

Its important to note that the crashes starting appearing after I started using a TV as a second monitor.  Temperatures never rise above 70C and my graphics card rarely reach 100% usage.

Any help is highly appreciated!

[zoey7886 · Accepted solution]

@greekneb, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP Pavilion Gaming - 15-ec1011nv! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Reinstall & Update Drivers

1. Uninstall and Reinstall Graphics Drivers: Ensure to completely uninstall the current graphics drivers and then reinstall the latest version from the HP support website or the graphics card manufacturer's website.
2. Update All Drivers: Check for updates for all drivers, including system, chipset, and peripheral drivers, from the HP Support website.

Perform System Diagnostics

1. HP Memory Diagnostic: You've mentioned that this came back clean, which is good. Additionally, try running the HP System Diagnostics (F2 on startup) to check for other potential hardware issues.

Check Windows Updates

1. Install all Windows Updates: Make sure your Windows installation is completely up to date, including optional updates.

Check System Files

1. Run System File Checker: sfc /scannow Open Command Prompt as Administrator and execute the above command to check for corrupted system files.

Safe Mode & Clean Boot

1. Boot into Safe Mode: Check if the issue persists in Safe Mode, which can help identify if the issue is software or driver-related.
2. Perform a Clean Boot: Disable all non-essential services and startup programs to determine if a background application is causing the issue.

Reinstall OS without Keeping Files

1. Clean Install of Windows: Consider performing a clean install of Windows without keeping any files. This may resolve software conflicts that might not be fixed by a standard reinstall.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,