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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: My HP Notebook 15 WILL NOT factory reset
Create an account on the HP Community to personalize your profile and ask a question
05-13-2018 01:01 PM
05-13-2018 01:03 PM
05-13-2018 02:59 PM
05-14-2018 05:05 AM
HP recovery drive is of 10-30gb just find the drive within 10-30gb and delete it.
05-14-2018 07:45 AM
Ii'm writing this on what looks and feels like a brand new laptop!! Thank you so much. I followed your steps and did it!! It was very nerve wracking when I was ready to install because it asked me what partition Ii wanted to delete, and remembering you had said to make sure I deleted the C drive, I got nervous. But I started by deleting the recovery partitions, then I did the other 2,and tried leaving the one that said "Main" or something like that. But it wouldn't work. So then I just deleted ALL of the partitions, and it worked. I can't thank you enough! It feels so good knowing that I can do that now, and that I have a clean copy of windows saved on my USB, and I have already created a restore point. Now i just wnt to get into this a little more so that I can understand exactly what it was that i did, and why. Anyway, thank you again, you were great!
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