• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY X360 - 13-ar0900na
Microsoft Windows 11

Hello, so I have annoying issue, my laptop got stuck or became very slow, even typing works slowly after a sleep mode. Laptop does not turn on his fan after sleep mode, laptop is working without any noise but overheating at the same time, so I must to shutdown my laptop and then tur it on freshly, because restart function doesn't help to start it's fan. I noticed that keyboard light (backlight) doesn't work after sleep mode as well. I upgrade from windows 10 to windows 11, updated newest drivers in HP support assistant but the problem still remain, can somebody knows how to solve this problem?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.