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‎03-10-2019 06:24 AM

HP Recommended
Hardware systems problem with the HP Failed it’s short Diagnostic test And as for the full diagnostic test is struggles to process check I have received a failure ID code
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‎03-10-2019 07:14 AM

HP Recommended

Hi:

 

If you received a 24 character hard short DST drive failure code, that means the hard drive needs to be replaced and the operating system reinstalled.

 

Consult the service manual for your specific model notebook for the hard drive removal and replacement procedures.

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3 REPLIES 3

‎03-10-2019 07:14 AM

HP Recommended

Hi:

 

If you received a 24 character hard short DST drive failure code, that means the hard drive needs to be replaced and the operating system reinstalled.

 

Consult the service manual for your specific model notebook for the hard drive removal and replacement procedures.

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‎03-10-2019 09:28 AM

HP Recommended

Thank you for your response to my question earlier.

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‎03-10-2019 09:42 AM

HP Recommended

You're very welcome.

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