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- My HP laptop won t charge anymore

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07-22-2025 12:32 PM
@Lauraursu, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Check Power Supply
Wall Outlet: Try another outlet.
Power Adapter:
Inspect for damage.
Try using another compatible HP charger if available.
Charging Port:
Look inside for dust, debris, or bent pins.
Clean gently with compressed air if needed.
BIOS Reset
Some HP laptops have a BIOS reset method:
Press and hold Windows + B, then press and hold the Power button for 3-5 seconds.
Release all buttons and wait.
The screen might remain black for 30–60 seconds, then the BIOS recovery screen could appear.
I suggest you refer to this guide for further troubleshooting steps: HP PCs - Computer does not turn on, start, or boot | HP® Support
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee