My Laptop isnt working after fell down from table

[fascinating1314]

My HP spectre shut down after fell of from the the table. How can I resolve this issue.

[ub6424]

Hello @fascinating1314 

Sorry to hear that you are having problems ... I would like to help you.

(1) Check if the notebook is damaged from the outside.

(2) Put the notebook back on the table, connect the charger and turn it on.

(3) Does the Power LED lights on?

(4) Can you hear the fan?

(5) Does the screen work ?

(6) Please report your results

Kind regards

[fascinating1314]

1. No damage from the outside

2.It was connected while using so the charger head its crooked.

3.No power led lights on, fan no sound, screen no working no matter I press on the power button.

[ub6424]

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@fascinating1314 wrote:

1. No damage from the outside

2.It was connected while using so the charger head its crooked.

3.No power led lights on, fan no sound, screen no working no matter I press on the power button.

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Please send picture of <Charger head/plug> and <Charger jack> (notebook)