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Based on the error message cleaned and checked the working of the fan. Connected monitor, keyboard and mouse. Got the error message of auto recovery. After some time everything froze. There after the ON/OFF switch is blinking and the fan is intermittently working with no display.

4 REPLIES 4
HP Recommended

Hi @U_K_4,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product . Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
HP Recommended

I am using HP Pavilion Desktop 570-p030

HP Recommended

After a few attempts, my CPU has stopped booting. I tried to use my hard disk on a serviceable CPU but it failed to boot. I also tried to use a serviceable hard disk on my CPU but it also failed to boot. So my current problem is that my CPU is not able to boot.

Thank you 

HP Recommended

Hi @U_K_4,

 

Thank you for your reply

Do You see a light glowing on the power button and next to the charging Port? 

Do you see a Hp Logo when you try to turn on the unit and then the screen goes blank or blue screen, If Blue screen Have observed any error message?
Or the unit is not turning On at all 
 

I understand you are facing an issue with your HP Pavilion Desktop 570-p030

Please try the following Troubleshoots steps.Step 1

 

1.    Turn off the Unit.

2.    Disconnect the AC adapter.

3.    Remove any discs from the disc drive.

4.    Remove memory cards from the card reader slot.

5.    Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

6.    Disconnect the AC adapter press and hold the power button for approximately 15 seconds.

7.    Reconnect the AC adapter, and then turn on the computer.

Step 2

Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and  Restart the unit

Step3

The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice  and then you may get a Pop-Up CMOS Check and it will restart the unit 

Even if you don't get a Pop-up restart the unit manually after 3 attempts.

 

Run the Fast Test (about 4 minutes)

  please Run the hardware test Please follow the link  (Run HP PC Hardware Diagnostics UEFI tests)

 

While the test is running, the time remaining and the test result for each component is displayed on the screen.

  • If a component fails a test, write down the failure ID (24-digit code) for when you contact HP Customer Support. The information is also available in Test Logs on the main menu.
  • If no test fails, click Continue > Run once to run the 2nd Pass of the System Fast Test.

Please check and update Windows and HP support assistances drivers 

 

Update the BIOS, Video card & Chipset drivers:

click here and follow the troubleshooting steps HP PCs - Computer starts but the screen remains blank (Windows 11, 10

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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