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‎08-19-2017 04:50 AM

HP Recommended
Product: Product - E0J97UA#ABA
Product - E0J97UA#ABA
Model - 17-e019dx

My Realtek wifi adapter cannot connect to the internet. I've already tried uninstalling and scanning. That didn't help. Please help!!!!!
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-19-2017 07:40 AM

HP Recommended

This is usually due to an incorrect driver: uninstall your current wifi driver and try another one from those listed in the hp site under 'software and drivers' for your specific model. Good luck!

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2 REPLIES 2

‎08-19-2017 07:40 AM

HP Recommended

This is usually due to an incorrect driver: uninstall your current wifi driver and try another one from those listed in the hp site under 'software and drivers' for your specific model. Good luck!

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‎08-19-2017 05:37 PM

HP Recommended
I went out and bought an Ethernet cord, downloaded updated drivers and my problem was solved! Thanks!
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