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- Notebook Operating System and Recovery
- Re: My USB ports do not funktion any more
Create an account on the HP Community to personalize your profile and ask a question
09-21-2017 12:12 PM
OK, I now got the Bluetooth Controller working!, At least the yellow box with the "!" have dissapered.
The "Unknowed divice" (ACÅI\HPQ6007) is still unsolved. So that I still need some more help with, please-
Anders
09-21-2017 12:37 PM
Hi:
That driver should have worked but see if this older version works instead...
http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71811.exe
If the auto install method doesn't work, try manually installing the driver as follows...
Go to the device manager and click on the unknown device needing the driver.
Click on the driver tab. Click on Update Driver.
Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.
That folder will be located in C:\SWsetup\sp71811.
Make sure the Include Subfolders box is checked, and the driver should install.
Then restart the PC.
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