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    Fix Windows 10 Update Issues

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Message 11 of 14
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Solved!

My USB ports do not funktion any more

OK, I now got the Bluetooth Controller working!, At least the yellow box with the "!" have dissapered.

The "Unknowed divice" (ACÅI\HPQ6007) is still unsolved. So that I still need some more help with, please-

Anders

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Level 20
Level 20
117,299 107,480 17,026 26,071
Message 12 of 14
190
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HP Recommended

Solved!

My USB ports do not funktion any more

Hi:

 

That driver should have worked but see if this older version works instead...

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71811.exe

 

If the auto install method doesn't work, try manually installing the driver as follows...

 

Go to the device manager and click on the unknown device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWsetup\sp71811.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

Then restart the PC.

 

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Message 13 of 14
186
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HP Recommended

Solved!

My USB ports do not funktion any more

Thanks a lot!! Everything is now working! No yellow wornings anumore!

 

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Level 20
Level 20
117,299 107,480 17,026 26,071
Message 14 of 14
165
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Solved!

My USB ports do not funktion any more

Anytime.

 

Glad to have been of assistance.

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