My battery was low plugged in started to charge for 5 min then all of a sudden quit charging

[Tena77]

Battery was low. Plugged in started charging for 5 min. Then quit  won’t charge now

[NonSequitur777]

@Tena77,

Welcome to our HP Community forum!

It sounds like your battery started charging, then suddenly stopped -here are a few quick things to try:

 

Quick Fixes:

1. Check all connections – make sure the charger is firmly plugged into both the wall and the laptop.

2. Try a different outlet – sometimes it’s just the power source.

3. Do a hard reset:

   • Shut down your laptop.

   • Unplug the charger. (Remove the battery if it's removable.)

   • Hold the power button for 15–20 seconds.

   • Plug it back in and power on.

 

Still not charging?

• Open Device Manager, go to Batteries, and uninstall “Microsoft ACPI-Compliant Control Method Battery”. Restart your laptop -it will reinstall automatically.

• If that doesn’t help, try HP’s built-in hardware diagnostics (press Esc when turning on, then F2 > Battery Test).

• Also try a different HP charger if you have one handy.

• In my experience, the most likely issue is a defective battery.

Please let me know your laptop model and whether the battery is removable -happy to walk you through more steps if needed.

Kind Regards,

NonSequitur777