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- My computer needs warranty supprt in Canada

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07-03-2025 06:36 PM
Hello - I need to get warranty support for my laptop which I purchased in the Netherlands but need serviced in Canada. HP Canada has refused to help and after about 1 month of back and forth they have told me that only HP Netherlands can issue a warranty claim. Does anyone have experience with this? I am skeptical that this is true.
My second question is - I am unable to find the HP NL support phone number. Does anyone have this? It is for a HP Spectre 360 laptop.
Any help is appreciated. Thanks.
07-05-2025 06:43 AM
Hi @CtrlAltFox,
Welcome to the HP Support Community! We're thrilled to have you here!
Thanks for posting your query! We're here to help you navigate the warranty dispute process.
To get started, please check out this handy guide: https://support.hp.com/hk-en/document/ish_2534210-1364541-16 It's packed with steps to help you raise a warranty dispute.
While you're at it, you could also check your warranty status here: https://support.hp.com/in-en/check-warranty
We hope this helps you get back on track!
Take care, and have an amazing day!
If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day!
Best regards,
Kuroi_Kenshi
I am an HP Employee