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My cursor keeps disappearing on my laptop and I’ve tried all the methods suggested what can I do?

HP Recommended
HP-LAPTOP-5623POLFJH

Everyone and then I log on to my laptop and my cursor has disappeared and my touchpad won’t respond we’ve tried re activating it and it doesn’t work and we’ve tried doing everything we could find on the internet but it won’t work how do I solve this

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HP Support Agent
HP Support Agent
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Hi@William180409, Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • Have you checked with an external mouse?
  • Have you made any software or hardware changes on the computer?

 

 

While you respond to that, I recommend you perform a system restore on the computer back to the date when the touchpad was working fine.

 

 

 

Follow the steps in the below article to perform a system restore.

 

https://support.hp.com/in-en/document/c03327545

 

Let me know how it goes and you have a great day!

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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