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‎08-12-2018 03:24 PM - edited ‎08-12-2018 03:25 PM

HP Recommended

@kailynS

I really feel like the hard drive may have to be replaced. You will need Recovery Media to install Windows on a new drive. You can try them on the old drive first before having it replaced.

If you need Recovery Media  it is available on your Support page. Last item in the list of drivers/software:
https://support.hp.com/us-en/drivers/selfservice/hp-15-f200-notebook-pc-series/7527799/model/8857447...

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‎08-12-2018 04:55 PM

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So i need to go and purchase a new hard drive, or how do I go by getting it?
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‎08-12-2018 05:10 PM - edited ‎08-12-2018 05:15 PM

HP Recommended

@kailynS

They sell laptop hdd's at Walmart, Staples, Costco, Best Buy,etc. For example this is what you need-at least a 500gb capacity drive:

https://www.bestbuy.com/site/wd-mainstream-500gb-internal-serial-ata-hard-drive-for-laptops/9314108....

 

Maintenance & Service Guide shows how to change it or you can get it changed at some stores like Best Buy and others that have a service center:
https://support.hp.com/us-en/product/hp-15-f200-notebook-pc-series/7527799/model/8857447/manuals?sku...

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‎08-15-2018 12:21 PM

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So now my laptop won’t boot up at all!
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‎08-15-2018 12:27 PM

HP Recommended
Nvm it does boot. But still not working! I will go buy a hp hard drive and try that out
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