My hp spectre x360 when shut down it turns on again

[Munda1]

I bought my HP spectre x360 13" laptop in June 2019. In the last three weeks it has experienced the problem of not turning off when you command to shut down. How can I solve this problem?

[Jeet_singh]

@Munda1,

Thank you for posting your query on HP Community,

Did you check power options and ensure the PC isn't set to hibernate or sleep instead of shutdown under choose what the power button does?

Have you disabled hybrid sleep from the power options > advanced options?

Let's try these steps here: 

First, hold down the power button for 10 seconds before releasing it.

Press the power button and see if the notebook now starts.

If it does, let it fully load into Windows and then try disabling Windows 10 hybrid boot - you can do this as follows.

Open Settings and select System.  Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left-hand pane.

In the subsequent window, first, click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'.  Click the Save Settings button, then close any open windows and shut down the notebook by right click the Start Menu icon, select Command Prompt (Admin) and click ‘Yes’ to the UAC prompt.

Type ( or copy and paste ) in the following command ( including spaces ) and hit enter.

shutdown /s /t 0

Start the notebook and let Windows fully load for a couple of minutes before checking if it will now shut down correctly from the Start Menu.

If this has corrected the issue, it may be worth turning Fast Start-up back on – sometimes just deleting and recreating the file will resolve the problem.

You may also refer to the steps suggested in this support document for - HP PCs - Sleep and Hibernate Issues (Windows 10, 😎

Let me know how it goes for further assistance. 

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