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HP Recommended
HP Envy Touch Smart
Microsoft Windows 8 (32-bit)

My HP Envy keyboard is no longer functional, and the screen is flipped upside down. I'm not sure how to reset back to factory settings or figure out the keyboard. If you have any ideas or have had similar problems, it would be much appreciated. 

Thanks!

1 REPLY 1
HP Recommended

@Aaboy2000,

 

Welcome to the HP Support Community!

 

I recommend using an external keyboard (If available) and then boot to computer and press Control, Alt and Down arrow to bring the screen back to normal.

 

Or else you can use the on-screen keyboard to login to the computer and then change the screen orientation.

 

Here is how it is done.

 

1. Right click on the desktop and select Display settings.

How to Rotate Screen in Windows 10

2. Choose a screen to fix if you have multiple monitors attached. Skip this step if you have only one.

3. Select Landscape from the orientation menu.

How to Rotate Screen in Windows 10

4. Click Apply (or OK)

How to Rotate Screen in Windows 10

 

5. Click Keep Changes when prompted.

How to Rotate Screen in Windows 10

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.