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- HP Community
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- Notebook Operating System and Recovery
- My laptop crashed so I replaced the SSD. Booted from a USB

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08-28-2022 01:25 PM
My laptop crashed so I replaced the SSD. I installed the windows media creation tool windows 10 on my USB (using someone elses device) and booted the laptop. I used to have the windows that came with the latop when I purchased it. Now it all looks different. Is it because it's a different version or because I need to buy it now or did it just "reinstall" the previouse windows 10 I had already on my device and it just changed? How does it work? Did I do it correctly? Is there any way I can recover my data from my previous SSD through HP?
08-28-2022 01:43 PM
@khalid24 wrote:.... I used to have the windows that came with the latop when I purchased it. Now it all looks different.
Is it still Windows 10 or not ? Please
(a) Right click Start, then
(b) Select System,
Note: Your machine should be Windows Home
Regards.
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08-28-2022 02:19 PM
- Windows: same Windows 10 home, what is the difference ?
- Office: Did you register Office with Microsoft ? If Yes you can re install it otherwise you have to contact them to get a key.
Regards.
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