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‎05-13-2022 09:31 PM

HP Recommended
Product: HP 17-by2000 Laptop PC series (7EF33AV)
Operating System: Microsoft Windows 11

My laptop does not turn on completely only shows a black screen and within seconds it turns off 

MVIMG_20220513_210231.jpg

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-15-2022 04:31 AM

HP Recommended

Hi, @ProofGameplay sorry to hear this.

 

Someone else had a similar issue like yours here.

 

See if it helps.

 

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/there-is-not-any-available-reco...

 

 

View solution in original post

1 person found this reply helpful
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2 REPLIES 2

‎05-15-2022 04:31 AM

HP Recommended

Hi, @ProofGameplay sorry to hear this.

 

Someone else had a similar issue like yours here.

 

See if it helps.

 

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/there-is-not-any-available-reco...

 

 

1 person found this reply helpful
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‎05-15-2022 03:20 PM - edited ‎05-15-2022 03:28 PM

HP Recommended

A question I saw that for my laptop the bios dise that is Windows 10 but I had Windows 11

Doesn't it affect if you installed it?

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