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‎03-28-2021 01:56 AM

HP Recommended
Product: Hp elitebook 840 g4
Operating System: Microsoft Windows 10 (64-bit)

My laptop can't install windows always showing an error 'bsod'  all the time. I've tried testing hardwares but everything passed. So now I don't know what's going on

 

1 person had the same question
2 REPLIES 2

‎03-29-2021 04:20 AM

HP Recommended

Hello @Aqua93 

 

Could you be more specific what kind of tests you performed? What hardware tests passed ?

 

How are you trying to install Windows ?

 

Provide as many details as possible.

 

As a starting step, try re-creating your Windows installation media and check the below PDF file attached

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎04-15-2021 01:07 AM

HP Recommended

I don't think this issue has anything to do with windows installation. I have a new 840 G8 358N8EA#UUW which is about 1 week old with very minimum additional software (pretty much just office and eclipse), and I am already sick of whea_uncorrectable_error blue screen. All softwares/firmwares are updated and hardware test passed all OK. 

Looks like I am going to use return option since it is still open at my retailer, if I don't find any solution by the end of the week.

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