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‎12-23-2019 11:13 AM - last edited on ‎12-23-2019 11:34 AM by Retired

HP Recommended
Product: 5CP03PA#ACJ
Operating System: Microsoft Windows 10 (64-bit)

Sir, my laptop was not in daily use,but it was window updated regularly with quick heal total security antivirus. Now it is became slow to operate.Lastly it is not operated and message : choose an option like continue,turn off pc,use a device,troubleshoot.In troubleshoot option I had reseted,but antivirus and some installed apps deleted. Then I loaded quickheal antivirus but it not installed and again same option shown.Then I used F2 for help. then message :Boot device not found,please install OS on your hard disk. Hard disk(3FO).

So I want to down load the ISO file fromstore.

My hplaptop hp 15da0434tx ,

productnumber: hp15da0434tx 

product 5CP03PA#ACJ 

Serial no:[edited]

System board ID:84A7,

emailid:[edited]

Mob no:[edited]

Kmmaharana
1 REPLY 1

‎12-23-2019 11:52 AM

HP Recommended

@KMaharana 

 

You can create installation media OR ISO file using

 

   https://www.microsoft.com/en-us/software-download/windows10

Regards.

BH
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