-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- My laptop stuck in BIOS update, tuning off automatically dur...

Create an account on the HP Community to personalize your profile and ask a question
04-08-2023 10:22 AM
After going through the "writing the BIOS image" and "verifying BIOS image". it goes to the BIOS recovery complete page
It mentions laptop will be restarted but it does not restart. After some time I press the power button to start the laptop. it goes to the following screen. . It goes till some percent and automatically shutdown. when press power again, it goes to same screen and goes to some percent and shuts down. Please help! and don't suggest "win"+ B or remove battery and plug again. I already done these solutions but it is not working. It repeats whole process. Please suggest some solutions.
04-11-2023 10:01 PM
Hi @Hemant385,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP laptop is stuck in the BIOS update and is turning off automatically during the update, there are a few steps you can try to fix the issue.
- Remove any external devices: Disconnect any external devices that are connected to your laptop, such as a USB drive, external hard drive, or printer. Sometimes, external devices can interfere with the BIOS update process.
- Perform a hard reset: Turn off your laptop, disconnect the AC adapter, and remove the battery. Then, hold down the power button for 15-20 seconds to drain any remaining power. Reconnect the battery and AC adapter and turn on your laptop.
- Try a different power outlet: Sometimes, a faulty power outlet can cause your laptop to turn off during the BIOS update. Try plugging your laptop into a different power outlet and see if that resolves the issue.
- Use the BIOS recovery feature: Many HP laptops have a built-in BIOS recovery feature that can be used to recover from a failed BIOS update.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator
04-18-2023 08:50 AM
I tried first three suggestions, it did not work. Last option I tried Windows + B method which also did not work. only method left is with Bios update with flash drive in which for download the bios we have to enter windows version. in which there is no option of windows 11 which is my current OS. so what should I choose? can you tell any other method?
04-18-2023 10:19 PM
Hi @Hemant385,
Thank you for your response,
Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.
Please feel free to contact us here anytime you need any further assistance.
Have a great day!
Alden4
HP Support
HP Support Community Moderator