• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

When I try to power on my laptop three thing happens. 1st the keyboard light turns on then after a while the Caps lock key and the f10 key start to blink after the third blink the keyboard light goes off then it blink two times after that then it stop blinking the fan start to turn then it never stops. the fan goes on until i long press the power button. But the laptop screen won't start . My laptop is hp 840 g5 . after many trials it turns on and works properly it will continue to work properly untile I sleep or shutdown or hibernate it. I have tried to unplug the cmos and the battery cable and plug it back after some times. But it doesn't work. I also try to clean the rame and harddisk . But this doesn't also works. Please help me.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.