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‎01-02-2019 03:35 AM

HP Recommended
Product: HP G62 Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

Hello. My Windows 7 Home Premium Sticker has been deleted (destroyed), what should I do to get my license? I must mention that at the moment I use another license, I want the one on the stiker.

Thanks.

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‎01-02-2019 10:46 AM

HP Recommended

As I said, there is no record of the key on the sticker, therefore HP will not provide a  key.  The key on the sticker was different than the OEM key that came from the factory install, too.

Please provide the reason you think you need the key.


I'm not an HP employee.
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15 REPLIES 15

‎01-02-2019 06:37 AM

HP Recommended

The Windows 7 sticker has a unique number for reinstallation of Windows 7.   It is not a product key that has been recorded somewhere, therefore, if you cannot read the code, it is lost.


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‎01-02-2019 08:01 AM

HP Recommended

https://www.digitalcitizen.life/how-recover-your-lost-windows-7-or-windows-8-product-key

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‎01-02-2019 08:43 AM

HP Recommended

The link that @ieee488 posted will only give the key you are using now.  "I must mention that at the moment I use another license, I want the one on the stiker." will not be what you asked for, but the one cureently in use.


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‎01-02-2019 08:50 AM

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@TheOldMan wrote:

The link that @ieee488 posted will only give the key you are using now.  "I must mention that at the moment I use another license, I want the one on the stiker." will not be what you asked for, but the one cureently in use.

If the OP's sticker has the words OA on it such as Windows 7 Home Premium OA, the key is useless if he want to activate Windows 7 with it. 

 

.

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‎01-02-2019 09:39 AM - edited ‎01-02-2019 09:48 AM

HP Recommended

Is OA License.

 

HP can provide the key if I give them  serial number and product number?

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‎01-02-2019 10:46 AM

HP Recommended

As I said, there is no record of the key on the sticker, therefore HP will not provide a  key.  The key on the sticker was different than the OEM key that came from the factory install, too.

Please provide the reason you think you need the key.


I'm not an HP employee.
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‎01-02-2019 10:54 AM

HP Recommended

I would like to install Windows 7 Home Premium (my original version), but, as I understand, W7 was left without my license.

@TheOldMan wrote:

As I said, there is no record of the key on the sticker, therefore HP will not provide a  key.  The key on the sticker was different than the OEM key that came from the factory install, too.

Please provide the reason you think you need the key.

 

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‎01-02-2019 11:48 AM

HP Recommended

There is Recovery media available, maybe.  If the Recovery Partition is still intact on the hard drive, it will reinstall the original Windows 7.  If it is not present, then a retail copy of Windows 7 Home Premium will work, too.  It will be much more trouble for a normal user to get that done in that manner, however.

Look here for Recovery Media kit.  You will need the complete model number, but here is a sample that might be what you are asking about

http://www.computersurgeons.com/p-21946-windows-7-64b-recovery-kit-629985-001-for-hp-notebook-pc-mod...

 

When you run that Recovery set, it will reinstall Windows 7 and it will be activated. 

 


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‎01-02-2019 02:42 PM

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@cyber_net wrote:

I would like to install Windows 7 Home Premium (my original version), but, as I understand, W7 was left without my license.

 

I have no idea what "left without my license" means!

 

 

.

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