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‎07-13-2022 11:39 PM

HP Recommended
Product: HP 251-a123w Desktop
Operating System: Microsoft Windows 10 (64-bit)

It started when I was restarting my PC and my little sister came in and unplugged it. I plugged it back up thinking that the process would still go through but it showed the HP logo then it said auto adjusting then it turns off in a loop i’ve tried everything please help!

Category:
1 REPLY 1

‎07-14-2022 12:39 AM

HP Recommended

Hello @confettikiddi 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

Please run <all> tests

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results

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