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‎07-13-2022 11:39 PM

HP Recommended
Product: HP 251-a123w Desktop
Operating System: Microsoft Windows 10 (64-bit)

It started when I was restarting my PC and my little sister came in and unplugged it. I plugged it back up thinking that the process would still go through but it showed the HP logo then it said auto adjusting then it turns off in a loop i’ve tried everything please help!

Category:
1 REPLY 1

‎07-14-2022 12:39 AM

HP Recommended

Hello @confettikiddi 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

Please run <all> tests

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results

Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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