• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion 15-cs1032tx
Microsoft Windows 10 (64-bit)

I Bought this laptop 2019 January. Now its going to expired windows 10. HP said its coming up with windows 10 Home Signal language OS. Normally HP gave for 2 years windows activations or what? Do I need to buy new license? I think windows 10 one time purchase we don't want to pay it again (Is HP windows license different?).  I'm trying to contact HP. But I can't find out any HP General mail address or customer mail address. Please advice 

 

Ref Doc : https://support.hp.com/si-en/document/c06210258

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The Windows license/product key in the BIOS should be good for as long as you own your PC, and don't replace the motherboard.

 

If you have not replaced the motherboard, you should not be getting that message.

 

Install the free showkey plus app from the Microsoft store and see if you need to change the product key to the OEM key that the showkey plus report indicates.

 

Get ShowKeyPlus - Microsoft Store

 

If you can't get W10 to activate, then I suggest you contact the HP executive team at the link below for further assistance.

 

Executive Team: CEO email | HP® Official Site

View solution in original post

7 REPLIES 7
HP Recommended

Hi:

 

The Windows license/product key in the BIOS should be good for as long as you own your PC, and don't replace the motherboard.

 

If you have not replaced the motherboard, you should not be getting that message.

 

Install the free showkey plus app from the Microsoft store and see if you need to change the product key to the OEM key that the showkey plus report indicates.

 

Get ShowKeyPlus - Microsoft Store

 

If you can't get W10 to activate, then I suggest you contact the HP executive team at the link below for further assistance.

 

Executive Team: CEO email | HP® Official Site

HP Recommended

Hi,

 

I didn't do any repair for my laptops. I didn't change any hardware or mother board. Anyway thank you for your valuable response I'll check and let you know

 20210224_211351.jpg

Capture.PNG

HP Recommended

You're very welcome.

HP Recommended

FYI 

 

Capture.PNG

HP Recommended

OK...

 

So see if this works...

 

Go to Settings>Update and Security>Activation>Change Product Key.

 

See if changing the installed product key to the OEM key, allows you to properly activate Windows and have that expiring license message go away.

HP Recommended

Great super its working. 

 

Thank you very much

HP Recommended

Anytime.

 

Glad to have been of assistance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.