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HP Recommended
Hp Da-15 1017TU

Dear HP Customer Support Team,

​I am writing to request an SMC.bin file for my HP laptop. Recently, the motherboard of my laptop was replaced due to a hardware failure. Following the replacement, the system is prompting that the Manufacturing Programming Mode (MPM) is locked, preventing me from committing/updating the correct DMI information (Serial Number, Product ID, and System Board CT) into the BIOS.

​Here are the complete details of my laptop and the system board for generating the SMC file:

​Laptop Model: HP Laptop 15-da1017tu (Core i5 8th Gen)

​Model: 15-da1017TU

​ProdID: 5NK39PA#UUF

​SN# (Serial Number):

>Do not include the product serial number or any private information<.

​Build ID: 18WW2P5T601#SUUF#DUUF

​Feature Byte: 3K3Q6b7B7K7P7W7zaBapaqarawbCbhcbdUdpdqfPhG.hQ

​System ID: 84A6

​UUID:(not available)

​Could you please provide the customized SMC.bin file along with instructions to clear the MPM lock so I can successfully update the DMI data using the HP DMI tool?

​Thank you for your time and prompt assistance.

​Best regards,

1 REPLY 1
HP Recommended

Hello @alim8241 ,

 

Welcome to the HP community.

 

A quick community search for the terms BIOS & Password finds all these posts >here<, which are mainly closed.

 

Here is HP's official policy regarding BIOS passwords:

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs, or any other safety measures.

 

Therefore, this topic is being locked.

 

Best regards

 

Steffen Baier

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